This set of Refund and Returns Policy Terms (hereinafter – “Set”) is made between you and Family Club (hereinafter – FC) to regulate your usage of the company’s services and goods. This sets out your rights and responsibilities in connection with the use of services and products of the FC.
This Set defines the conditions for the use of services and goods, as well as the conditions for the exchange of goods, the refund or non-return of the amounts paid in cases of refusal of services and goods.
When you register on these websites (https://familyclub.me, https://familyclub.az, https://familyclub.ge) and on related forms to use services and goods, you confirm that you are familiar with Set of terms and conditions, accept the terms and that you are over 18 years old.
The following are the conditions for the refund of the amount paid for the services (camping, expedition, training, and other related activities) organized by FC and received by you:
If you still haven’t received the payment after checking your bank account and contacting your bank, you can contact us via e-mail ([email protected]).
Download Sample of the Service Contract
If you have additional questions, suggestions, or complaints, you can write to the e-mail address [email protected].